What is a Business Transaction?

Introduction

A Business process represents a business workflow. For example, a new employee onboarding in the Employee Onboarding system can be a business process. Thus, when there is a business process, it involves a number of transactions.

Business transaction can be defined as a sequence of actions or stages.

Business scenario

Consider a scenario where a customer has an e-commerce application and one of the modules in the customer's application is to process the orders which may involve several transactions such as managing the orders, fulfilling the orders, shipping the orders, etc.

Order processing can be considered a business process in Turbo360 Business Activity Monitoring, and the list of transactions involved in this business process can be considered business transactions, which are New Order, fulfil Order, and Ship Order.

Consider the transaction Ship Order for this demonstration, which will involve receiving orders, categorizing them based on their value, notifying the appropriate team, and adding the order to the power app.

If the order does not have a high value, it can be added to Peoplesoft and SAP. Finally, the customer must complete the order. As a result, the activities involved in these transactions are as follows: Receive Order, Is High Value, send a notification to the high-value team, add order to power app, add order to SAP, and add order to Peoplesoft.

In Turbo360 Business Activity Monitoring, these are referred to as milestones/stages.