---
title: "Managing the solution with BAM"
slug: "managing-the-solution-with-bam-3"
updated: 2026-09-18T12:24:44Z
published: 2026-09-18T12:24:44Z
canonical: "docs.turbo360.com/managing-the-solution-with-bam-3"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.turbo360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing the solution with BAM

Without Business Activity Monitoring, the solution's support path has no option for user self-service. Business users and first-line support have no visibility into what is happening with their pipeline runs.

![image.png](https://cdn.document360.io/a21734f9-5f67-4835-bb81-a488f8191fa8/Images/Documentation/image%28422%29.png)

By publishing business events from the Azure Data Factory pipeline to Turbo360 Business Activity Monitoring, you can expose transaction-level visibility to users who don't have access to Azure.

![image.png](https://cdn.document360.io/a21734f9-5f67-4835-bb81-a488f8191fa8/Images/Documentation/image%28423%29.png)

This allows level 1 support users and business users to see the pipeline transactions that are executing, track their progress, and resolve common issues without escalation, providing a self-service experience that significantly improves satisfaction with the solution.

![image.png](https://cdn.document360.io/a21734f9-5f67-4835-bb81-a488f8191fa8/Images/Documentation/image%28424%29.png)