Partner accounts overview

Introduction

Turbo360 provides a structured Partner Account Management model that allows Partners to efficiently handle multiple customer environments without the hassle of managing separate systems.

At the center of this model is the Management account, which acts as the Partner’s main control hub. From here, all customer environments are organized as Managed accounts, forming a clear parent–child structure. This setup ensures each customer remains isolated and secure, while still giving Partners a unified way to oversee everything.

Using the Management account, Partners can get a consolidated view of all their Managed Accounts, including:

• License usage and allocation
• Account users and access control
• Overall operational visibility across customer environments

Architectural diagram

The image below depicts the architectural diagram for the Partner account management model in Turbo360:

Benefits of Multi-Parent account model

In addition to managing child accounts, Turbo360 also supports scenarios where multiple parent (Management) accounts are useful:

• Separation without partner features: A standalone account can be maintained independently, without enabling partner-based management. This is useful when certain environments should remain outside the partner hierarchy.

• Multiple parent structures for scale: Partners can organize accounts under different Management accounts - for example, managing one set of 10 customer accounts under one parent, and another group under a separate parent. This helps in structuring operations by region, business unit, or team ownership.

Management account overview

To enable partner management capabilities, the Turbo360 team converts the Partner’s account into a Management Account, which then acts as the central hub for managing customer accounts.

The image below depicts the Manage accounts screen of a Partner-enabled account in Turbo360:

The Actions menu for a Managed account provides streamlined access to essential account-level operations. It enables users to:

• Seamlessly switch to the selected Managed account
• Review the overall license usage for the account
• View the list of users associated with the account

The Actions menu for a Management account provides a consolidated view of license usage across all associated Managed accounts. This allows users to quickly understand overall consumption at the management level.

For deeper insights, it also offers the ability to drill down into account-level details, enabling users to review license usage for individual Managed Accounts and identify how resources are distributed.

Account creation

• Partners can create either a Management (Parent) account or a Managed (Child) account using the Create account option available in the top-right corner of the interface.

• Once a Managed (Child) account is created, it may take a short time for the underlying database provisioning to complete. During this process, switching to this account will be restricted. Switching is possible only when the database provisioning is complete.