What is a Business Process?

Introduction

Business Process represents a business workflow. New employee onboarding, for example, can be a business process in the Employee Onboarding system.

This procedure will include several Transactions, each of which will have several stages. Turbo360 Business Activity Monitoring gives the ability to define the business process that best represents the user's workflow.

Business Process can be defined as a group of business transactions.

Tracking Name for a Business Process is a name given to the business process to identify it while tracking the relevant data.

The integration solution supported by Business Activity Monitoring is Azure only solution, which typically makes use of Azure Integration Services such as Logic Apps, Service Bus Queues, Event Grid, APIM.

Business scenario

Consider an example of a logistics company ShipAnyWhere, which will have many integrations with the carriers. These interactions can be Booking Request, Booking Confirmation, Shipping Instructions, Milestone Status, etc. All these transactions come together and form a Logistics business process for ShipAnyWhere.

The business process, as depicted in the diagram below, can be precisely modeled in Turbo360.

Business Process Monitoring

• Consider a salesperson for a company who needs an alert when the number of failed transactions at a location exceeds a certain threshold, or an alert whenever an exception occurs.

• To meet these requirements, a powerful monitoring tool that works from multiple perspectives will be required.

• Turbo360 includes an out-of-the-box monitoring solution, Business Process Monitor, for monitoring business processes based on queries and any exceptions.

• Users can configure the monitor settings for query and exception alert for each business process by clicking the Monitor Settings button.