Overview
Tenant Manager gives you one place to see and control Microsoft 365 licenses across your tenants, so you can find unused licenses and act on them with approval. IT administrators, license approvers, and finance teams each get the view they need without opening every tenant.
Business value
- Visibility: See who holds which license, which seats sit idle, and what they cost, across every connected tenant.
- Savings: Find licenses you pay for but do not need, with the seats freed and the estimated saving for each.
- Control: Nothing changes in Microsoft 365 until an approver approves a task or you switch on an automation.
- Early warning: Hear about seat shortages, expiring licenses, and expiring client secrets before they cause problems.
- Shared reporting: Send user, license, and cost reports to the people who need them, including people who do not use Turbo360.
How it works
Tenant Manager reads license, user, and Microsoft Entra ID group data from the Microsoft 365 tenants you connect. You connect each tenant once. Each tenant then syncs automatically, and you can start a sync yourself when you need the latest data. For more information, see How data sync works.
From that data, Tenant Manager produces recommendations for unused licenses, alerts for problems, and reports you can share. Tenant Manager only reads your tenants. A change reaches Microsoft 365 in two cases: an approver approves a task, or you switch on an automation. Access follows Turbo360 roles, which you can assign to the whole module, to a tenant group, or to a single tenant.
Benefits
Tenant Manager delivers value across seven core areas. Each one links to the article that explains it.
1. License visibility across tenants
Connect each Microsoft 365 tenant once, and Tenant Manager shows who holds which license, which seats sit idle, and what those seats cost. Totals roll up across the tenants in a tenant group, so you do not open each tenant to compare them. Explore lists the users, Microsoft Entra ID groups, and licenses behind every figure, so you can trace a number back to where it comes from.
For more information, see Tenant overview and Tenant group overview.
2. Savings you can act on
Optimization lists the licenses you pay for but do not need, so you can reclaim them instead of searching for them by hand. Recommendations are grouped by users, Microsoft Entra ID groups, and licenses, so you can work through them one area at a time. Recommendations cover these cases:
- Disabled accounts
- Accounts that never signed in
- Inactive users
- Unused seats
- Licenses that a cheaper one could replace
Each recommendation shows the seats it frees and the estimated saving, so you see the value of an action before you take it. Savings are estimates. They come from the license prices in your price catalog and the data from the last sync, so they change as prices and licenses change.
For more information, see Optimization overview.
3. Change control and accountability
Every change starts as a task that waits for an approver, so nothing changes in Microsoft 365 without a decision. Each task records who asked for it, who decided, when, and why. If you prefer not to approve a change in Tenant Manager, you can send it to your IT team or generate a PowerShell script to run yourself.
Change tracking adds the other half of the audit trail. It lists the license, user, and group changes recorded in the Microsoft Entra ID audit log, with who made each one and when.
For more information, see License tasks and Change tracking.
4. Automated clean-up
For routine cases, you can switch on an automation instead of approving each task. An automation removes licenses from disabled or inactive accounts under the rules you set. Safety checks hold a run back when the data looks wrong. Routine reclaiming then runs on its own, and your team reviews only the cases that need judgment.
An automation has no approval step, so only its switch decides.
For more information, see License removal automation.
5. Early warning through alerts
Alerts tell you when something in a tenant needs attention, before it turns into a problem. Alerts warn you about these situations:
- Disabled users who still hold a license
- Inactive users who still hold a license
- License seat shortages
- Licenses that are about to expire
- Client secrets that are about to expire
Each alert follows an escalation policy, so it reaches the right people by email or through your notification channels. An alert stays off until you set at least one recipient or channel.
For more information, see Alerts and incident escalation and Alert types and thresholds.
6. Reports for everyone
Reports put the numbers in front of people who never open Tenant Manager. User, License, and Cost reports go out by email as PDF or Excel files on a weekly or monthly schedule. People who do not use Turbo360 still see the numbers.
Each report is written for one audience. The User report suits license removal approvers, the License report suits renewal approvers, and the Cost report suits finance teams.
For more information, see Reports in Tenant Manager, User report, License report, and Cost report.
7. Access that fits each role
Access control gives each person the right access. You can assign built-in or custom roles for the whole module, for a tenant group, or for a single tenant. A reader can see findings, while only an approver can act on them.
Tenant group overview lists only the tenants your role can see, so each team reads its own scope.
For more information, see Roles and permissions in Tenant Manager.