What is service map?

Overview

Service map is a visual diagramming tool in Business Applications that shows how the Azure resources within a Business Application relate to one another. It renders your application architecture as an interactive canvas, displaying each resource as an icon with its current health state.

When you build a line-of-business (LoB) application on Azure using PaaS services such as Logic Apps, Service Bus, Azure Functions, and Event Grid, the Azure portal manages those resources individually at the resource level. It does not provide an application-level view that reflects how those services work together. Service map fills that gap by letting you model the relationships between resources and monitor the health of the application as a whole.

Business value

Service map reduces the time it takes to identify the source of an application issue by surfacing the health of every resource in a single view. Instead of navigating between individual resources in the Azure portal, your team can see the full application topology and spot failures at a glance, shortening incident response and making architecture intent visible to everyone who works on the application.

How it works

Service map generates a default diagram automatically when you create a Business Application. Turbo360 arranges all associated resources as connected icons on a canvas within approximately five minutes of Business Application creation. Each icon reflects the resource's current monitoring state based on its configured monitoring rules.

Health status: each resource icon is colour-coded to show its current state: green (healthy), amber (warning), red (error), grey (to be monitored), or white (not monitored). Click any resource icon to open the resource details blade and view monitoring issues.
Resource link: clicking the resource link in the resource details blade navigates you to that resource within the Business Application.
Resource notes: you can add a personalised note to any resource icon directly on the canvas.
Automatic updates: when a resource is added to or removed from a Business Application, all service maps in that application update automatically to reflect the change.

Note:

Resource links are not available for dissociated resources or for resources that do not have the required access.

Key characteristics

Multiple service maps per Business Application: when an application contains several sub-orchestrations, you can create a separate service map for each. For example, a cab booking application might have distinct service maps for vehicle management, cab booking management, and driver onboarding management.
Fullscreen display mode: you can view any service map in fullscreen to monitor resources without distractions. In fullscreen mode, you can toggle between Light mode and Dark mode.
Grouping: resource icons on the canvas can be grouped to represent an inner orchestration layer within the broader architecture.

FAQs

Is a service map created automatically when I create a Business Application?
Yes. Turbo360 generates a default service map automatically when a Business Application is created, arranging all associated resources on the canvas within approximately five minutes.
How many service maps can I create per Business Application?
There is no fixed limit. You can create multiple service maps per Business Application, one for each sub-orchestration or logical grouping within the application.
Does the service map update automatically when resources are added or removed?
Yes. When a resource is added to or removed from a Business Application, all existing service maps in that application update automatically to include or remove the corresponding resource icon.
Does the health state on the service map update in real time?
The health state reflects the resource's monitoring state at the time the diagram was last saved. It is not live-updated while the canvas is open. Save the diagram after a monitoring cycle to see the latest state.
Can I view a service map without editing it?
Yes. Users with Read permission for Service map can view all service maps, see resource health states, and download diagrams. Only users with Manage permission can create, edit, or delete service maps.